This page describes the opt-in CTA and disclosures for the Sales Lead Alert Notifications SMS program operated by Refinity IO, LLC.
Sales Lead Alert Notifications (Operational SMS)
This SMS program is used to send operational notifications to authorized client sales representatives when a new inbound lead is received from marketing campaigns or website lead forms. Messages are intended to support fast lead response and internal routing. This program is not used for promotional marketing to consumers.
Recipients are client sales representatives (employees and/or authorized contractors) who have been assigned to receive lead notifications.
This program does not send SMS messages to consumers or prospects as part of marketing outreach.
Messages may include:
Recipients opt in during onboarding by providing their mobile number and explicitly consenting to receive SMS notifications.
Call to Action (CTA):
To enroll, recipients complete the onboarding opt-in process and agree to the consent language below.
Required Consent Language (used during onboarding):
“By providing my mobile number and checking this box, I consent to receive operational SMS notifications from Refinity.io regarding new inbound lead alerts and internal routing updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.”
Important: Consent is not a condition of employment or engagement. Recipients may opt out at any time.
Message frequency varies based on inbound lead volume and operational routing needs.
Message and data rates may apply depending on the recipient’s mobile carrier plan.
Recipients can opt out at any time by replying: STOP
After opting out, the recipient will no longer receive messages from this program unless they re-enroll.
For help, recipients can reply: HELP
Or contact us directly using the support information below.
Example 1 (New Lead Notification):
“Refinity.io: New lead received for [Client Name]. Name: [Lead Name]. Phone: [Lead Phone]. Source: [Channel]. Reply STOP to opt out, HELP for help.”
Example 2 (Follow-up Prompt):
“Refinity.io: Have you contacted [Lead Name] yet? Reply 1 = Yes / 2 = No. Reply STOP to opt out, HELP for help.”
Company: Refinity IO, LLC
Support Email: contact@refinity.io
Website: https://refinity.io
This program may process limited personal data required to deliver operational alerts (e.g., recipient phone number and lead contact details). Data is used only for operational purposes described above and is handled in accordance with our Privacy Policy.